Payment Policy

PAYMENT METHODS ACCEPTED BY ETOE

Visa
MasterCard
Discover Network
American Express
Paypal
Google Wallet
Bill Me Later® (subjected to credit approval)

CANADA & INTERNATIONAL ORDERS, CHECKOUT AND PAYMENTS:
Please contact us at support@etoeofficial.com before you place your order.

CHECKS & MONEY ORDERS:
You may pay with a check or money order however, these payments are subject to additional verification requirements. Orders placed with check or money order will be shipped within 2-3 weeks after funds have cleared.

PAYMENT TERMS :
All orders require payment in full prior to shipping. Payments that have been rejected due to insufficient funds, incorrect billing information, or suspected fraud will not be shipped under any circumstance. We reserve the right to cancel any transaction or perform additional verification at our discretion.

SALES TAX :
All items shipped to an address within the state of California are subject to Orange County, CA Sales Tax based on the California Board of Equalization’s Tax Table (8%).

AUTHORIZATIONS AND HOLDS :
Orders are not charged prior to shipping. Authorization is requested when an order is initiated. Credit card companies, Paypal, and Google Wallet may put the requested funds on hold in your account to allow us to complete the transaction. This does not mean that the funds are in our possession, they are still under the control of the company or bank behind your chosen payment method.

Once all security and inventory checks have been completed successfully, we will attempt to initiate a charge for the authorized funds. You will be contacted if any issues arise during this process. Please allow 24 to 48 hours for your orders to be fully processed.

DISCLAIMER:
ETOE reserves the right to refuse to process any transaction, sale, or shipment of orders due to a suspected fraud, unauthorized or illegal activity. As part of our order processing procedures, we screen all received orders for fraud or other types of unauthorized or illegal activity.

We may automatically refund your payment when an order received is found to be out of stock or discontinued. You may or may not receive a refund notification email from us when this case arises. Please check your account for refund information. If you have further inquiries please contact us at support@etoeofficial.com

Cancellation

We accept order cancellation before the product is shipped or produced. If the order is cancelled you will get full refund. We cannot cancel the order if the product is already shipped out.